All Your File Management Needs, One Toolkit.

Start for free and customize your plan based on your needs to create your ideal file infrastructure.

FREE

^$ 0/mo

START

^$ 49/mo

GROW

^$ 149/mo

SCALE

Frequently Asked Questions

What counts as an “upload?”

Any Filestack generated link counts as an upload. There are multiple ways in which you can create Filestack links. One way is through our file picker, in which your users can upload files directly from cloud integrations, including Facebook, Google Drive, Dropbox and more. Links can also be generated using the Javascript API via our store methods or the REST API by sending a POST to the /store endpoint. You can upload images, videos, documents, and any other file of any format, in any size.

What counts as a “transformation?”

A transformation is anything that is done to alter a file, either with our convert method or through our REST API. The first time you create a conversion with the REST API it creates a cached version of the conversion which remains active for 30 days. During that time, you can access that file as many times as you want using the same url, and it will only be counted as one conversion.

For images, we offer cropping, resizing, rotating, facial detection, borders & effects, filters, collages, and URL screenshots, and more. You can chain transformations to make your images even more customized.
For audio and videos files, we offer transcoding from any format to virtually any other format. To track/bill usage of this feature, we use the following ratios to convert the length and quality of video/audio transcoding requests from your account to conversions:
- standard def (SD) transcoding: 2 transformations per second
- high def (HD) transcoding: 3 transformations per second
- ultra high def (UHD) transcoding: 6 transformations per second
- audio transcoding: 3 transformations per second
For documents, we offer conversions from any format to virtually any other format.

What counts as “bandwidth?”

Filestack charges for viewing bandwidth, so you are only charged for bandwidth as files are viewed or downloaded, not when the files are uploaded. For example, if your plan allows 1GB of bandwidth, and you upload a 500MB file and then that file is downloaded once, then you would have used up half of your bandwidth for that plan.

Where can I store my files?

If you are using any of Filestack’s paid plans, you can connect your account to your own Amazon S3, Google Cloud Storage, Microsoft Azure, Rackspace, and Dropbox for personal, long term storage.

What happens if I go over my resources?

For each plan, once you surpass the quota allocated in your tier, you can either upgrade to the next plan, or pay usage fees at the rates of $0.004 per upload, $0.00125 per file conversion, and $0.15 per GB outbound bandwidth. Please note, all pricing and allotments in each plan are monthly.

Do I get workflows as part of my free account?

Yes, workflows comes standard as part of our Free Plan. It includes 1 workflow with 5 standard transformation tasks and 100 executions.

More questions about pricing? Talk to us to learn more!

Toll-Free 1-888-415-1885

International +1-210-660-3630

* Available on select plans for an additional cost.

** Limited to 100 uploads

All Your File Management Needs, One Toolkit.

Web SDK

Web based file picker

Mobile SDK

20+ Cloud integrations

Upload any file type

Image transformations

Document conversions

Responsive images

Integrated CDN

Webhooks

Dev to Dev Support

S3 storage integration (target)

3 API keys for Dev, Test and Production

Embedded Google image web-search

Multi-cloud storage integration (target)

Audio transcoding

Video transcoding

Resumable uploads (manual)

Workflows *

Transformation UI **

Document viewer

White labeling

S3 storage integration (source)

Advanced security policies

Content search

Storage aliases

Copyright detection *

Object detection

Optical character recognition *

Machine learning and SFW checks *

Content Ingestion Network/ Instant Access/ Intelligent Ingestion

CNAME

Advanced image transformations

Advanced document conversions *

Support: Dedicated account manager

Support: Management API

Support: Pooled resources

Flexible billing

Implementation assistance

Custom terms of services